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Home » Contact Us » Read Our Reviews » Read Our Reviews – Hebron

Read Our Reviews – Hebron

2017 Reviews

Dr Dempsey is always knowledgeable, approachable, and professional. My family and I will always patients of his. The office staff is friendly and very easy to work with. Thank you all! J.K.

Great office in every area!!! K.B.

They got me in within a week when I thought my eyeballs were going to explode. Calmed me down and were patient with me. Helped me get to a Medicare optical provider even though it mreant they couldn't sell me a pair of glasses. They are the best. S.J.

Enjoyed my experience at Hebron Eye Care. The doctor I saw was very thorough. Best eye exam I've had. Carol was SO helpful in picking out glasses.

I LOVE YOUR OFFICE! J.V.

Dr. Tom is an extraordinary eye care specialist and human being! I would never trust my most important of senses to anyone else. F.M.

Wonderful experience. Received knowledgeable and thorough care from the Dr. Dempsey. All of the staff are courteous and kind. Carol always helps in picking out frames. She is beyond wonderful. Always helps me pick exactly what I'm looking for. Grateful to all. M.B.H.

I have already referred three people based on my excellent experience!  A.L.

I wish my dental office was as flexible as you guys. R.H.

Really nice experience. Very friendly and professional. C.A.

I am so very glad you now accept EyeMed. I was so disappointed when my employer changed my vision plan last year and you didn't accept EyeMed. The service and convenience is beyond compare. E.F.

It really appears you care. Thank You. E.P.

Dr. Tom is an extraordinary eye care specialist and human being! I would never trust my most important of senses to anyone else.  F.M.

Dr. Kassandra was very caring and make sure my visit was a pleasant one. The staff major that I understood everything that was going on and was pleasant and caring D.H.

Never has anyone ever been so helpful in picking out glasses as to which looks good on your face K.W. Everyone is so nice in Hebron and Colchester. I see Dr Dempsey in Hebron because I live in Mansfield. He is so thorough and so nice and he listens to me and does not judge me when I have an issue regarding my eyes. He is truly a man of character and professionalism.  S.P.

Dr. Dempsey was kind and funny with Norah. It was her first visit and she was a bit nervous so the extra attention and fun was greatly appreciated.  H.P.

Having a caring doctor like Dr. Dempsey is absolutely priceless. It is always a pleasure coming in for a check up. L.P.

Dr. Sadanowicz is awesome!! She takes her time with you, explains everything so well, is so nice, friendly and professional. I come to Hebron Eye Care because of her. I am happy to recommend her to my family and friends. It's always an enjoyable experience with her!!  T.H.

Everyone is friendly and professional, and I believe they really know their stuff. I feel like my eyes are in good hands, so to speak.  M.C.

Dr. Sadanowicz is both highly professional and a caring practitioner. She has always addressed all of my questions and concerns. I feel fortunate to such great eye care in Hebron.  L.J.

 

2016 Reviews

This office provides superb care. I feel like I've found a gem in Dr. Dempsey - a doctor who truly cares about his patients! The staff is kind and helpful. The space is modern, comfortable and has a great selection of eyewear. Thank you Hebron Eye Care! Laurie P., Amston, CT

The entire staff at Hebron Eye Care is awesome! They are professional, polite, and considerate during every phase of eye care! The prices are very reasonable and the service even after you pick up your glasses is great. You can bring your glasses back for small adjustments whenever you need to! Christine B., Lebanon, CT

Excellent staff, super helpful with everything. Medical staff more than willing to spend time answering any questions and providing as detailed explanations as we wanted. Can't say enough good things about the Practice. We are very impressed with how seriously they take any eye issue,. A recent experience with a serious eye problem required us to call for a special office visit and not only did the staff immediately fit us in, Dr. Sadanowicz was extremely calm and supportive, her exam was very thorough and her explanations and prognosis calmed our fears, And yes, her positive prognosis was correct! Richard S., Mansfield Center, CT

Myself and my family have been with Colchester Eye Care for about 16 years - we love them!! The doctors and their staff are wonderful people - very professional, friendly, knowledgeable - and of course the doctors are top notch! We have always received excellent care from them. We highly recommend them. Barbara V., Hebron, CT

My wife, three children and I have been going to Colchester Eye Care since they opened and have nothing but great things to say about Dr. Dempsey and all the doctors and staff! Fantastic service and always friendly. Chipperd D., Hebron, CT

Thank you for all that you do! S.D.

No need for improvement. W.D.

Perfect service. R.L.

I was very satisfied all the way around, professionalism, courtesy, atmosphere and staff!!! K.B.

Always a great experience!  L.P.

No improvements needed! We have been seeing the doctors for years now and have nothing but positive things to say! L.B

Appreciate the thorough exam, that is very important and the time for the thorough exam, by not rushing thru and taking the time to do so. Thank you very much.  R.A.

Wonderful staff, Dr. Sadanowicz very, very knowledgeable & more than willing to explain and answer questions. Five stars! R.S.

Dr. Dempsey and his staff are always the best with our family. They are very accommodating , professional and super friendly!  J.W.

I have nothing but good things to say about this office and doctors in this practice. I have seen Drs.Sadanowicz and Dempsey, both very professional, not rushing, explaining what is being done as exam goes along and very concerned that any concerns or fears are addressed. The office waiting area is an open space and the staff is patient and polite. I recommend Hebron Eye Care!  D.L.

2015 Reviews

If you are looking for exceptional eye care this is the place. The staff and Doctor's are wonderful. Everything is explained to you during your visit by the staff regarding your insurance and the Doctor during your exam. I have never had to wait for more than 5 minutes. However, if you do have a short wait because the Doctor was taking extra care with the prior patient, the Doctor will apologize for the wait. When have you ever had a Doctor apologize for keeping you waiting? Jacqueline V., Amston, CT

My visit to Hebron Eye Care was terrific. Entering the office is like walking into an old friends house. The Dr.s are thorough and conscientious. The staff was very helpful in assisting with my selection of new frames. She offered honest opinions about how each pair looked instead of trying to steer me to a specific brand or style. My overall experience excellent. I highly recommend choosing their services for all of your eye care needs. Tom F., Tolland, CT

My experience at Hebron Eye Care was excellent. Friendly Dr. and staff. The staff was very patient and knowledgeable while helping me select frames. I was offered honest opinions of how each frame looked on me instead of being pushed to a certain brand or style. It was like having a long time friend helping me make a selection.  T.FFantastic!  R.Z.Awesome! A.Z.Super! I.Z.You're perfect! No improvement needed! So grateful for everyone in your practice!  M.T.It was a great experience. S.D.What can I say. I love the office staff and Dr. Dempsey!  J.V.Wonderful that you accommodated me and my two kids at the same time! Doctor was wonderful- explained each step to kids great interactions  H.C.

Dr Dempsey is excellent and so is the staff. I also appreciate the contact before a visit as a reminder. -  J.P.

No need to fix something that isn't broke! Keep on keepin on! All of you rock in my book! It's a pleasure to work with an office that mirror's the way the Dr is! Everyone has always been pleasant and courteous - if I had a dollar for every time Dr Dempsey said please n thank you during an exam I'd be rich by now 🙂  - E.T.

You guys are awesome!! Keep it up! The staff is fantastic. Dr. Dempsy is knowledgable, took his time, and I felt very confident that I was getting the best care. Your lens selection is the best I’ve seen yet!  - J.J.

The only problem with my visit that Dr Dempsey is a Yankee fan...  S.H.

You can’t improve AWESOME!!!! C.G.

Hard to improve on excellent care all around. You have maintained this for the 3-4 years I have been a patient. Thank you.  R.R.I love this office. It's so clean and organized, friendly and prompt.  K.S.I have seen Dr Dempsey on 2 occasions on the weekend for emergencies. Both times he has been phenomenal. I cannot say enough about him. I brag about how great he is around town. He called me both times at home later in the day to see how I was. Nowadays that doesn't happen. He's the best!  K.L.

2014 Reviews

The experience could not have been better. Both Dr. Dempsey and the office staff went above and beyond to make my visit excellent.  A.P.

Very understanding and professional. Thank you Dr. Sadanowicz!  K.R

Doctor Dempsey and the entire staff are a pleasure to deal with. You guys should be a model to all doctors offices!  B.M.

Staff and Doctors were friendly which created a positive atmosphere.  V.M.

I was very pleased with my first visit. Thank you.  S. F. M.

Thank you so much for squeezing my daughter in so quickly and working with us on our insurance coverage. "She" left the appointment excited about seeing well, getting glasses and that was all because of the way she was treated. thank you, thank you.  M.M.

There is nothing to improve upon. Dr. Dempsey is totally awesome along with his staff. He is the best doctor I have ever seen. He's very down to earth, explains everything, very comfortable. My husband and I love him.  B.S.

Great visit as always.  B.P.

Wonderful! Great service. Keep up the great work.  F.V.

Can't improve!  Everything was great!!  R.R.

I am confident Dr. Dempsey has always gone above and beyond delivering the best possible care and advice in regard to my optical needs. Thank you.  L.B.

No improvement needed, you were all excellent and exceeded my expectations.  J.S.

I had a great visit and they helped me pick out new glasses and I love them!  M.M.

Anne Engdahl  wrote:

"Thank you so much for your efficiency and concerns caring for my eyes.  It is so nice and reassuring to know that doctors and their staff are still such caring people.  You're one in a million!!

...We should definitely have a special day for doctor recognition.  Dr Dempsey, you would be on the top of the list; your staff, too!"

From the Sullivan family:

"Thank you so much for your prompt call back, support and guidance over the phone following our distress call on Friday.  Thank you, too, for your follow-up calls. ...

We really appreciated your concern and it is so nice to know you are there to help in a pinch!  Thanks again for everything"

Lindsay Riordan wrote:

"It means a lot to me to know that there are people out there like yourself who are willing to take time out of their busy schedules to send letters and birthday wishes, to call their patients at home and check on their general well-being.  You have been beyond kind and I would like you to know that I truly appreciate it!"

Laurie Stanavage wrote:

Dear Dr. Dempsey,

Thank you for taking Jessy in on such short notice when she had ...   You worked quickly and followed-up with us to make sure she was improving.  Not many (if any) doctors have that personal-touch any more.

Thank you for all you do.

Father Michael Smith (Church of the Holy Family) wrote:

Dear Dr. Dempsey,

Thank you once again for taking care of my vision and being so generous.  I appreciate your kindness and all that you do for me.  You are truly a blessing.

Hope you had a great Easter.  You remain in my prayers.  Thank you for nourishing others.

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